End to End Process to follow on one system can be possible in the Era of integrations. The Sales reps to be tracked for their payments with timely reminders and Payment notifications. Using the integration with Myob Accounting system helped their sales process and payment process to be aligned in ease. Jiwa ERP was used for handling resources and estimating their jobs with accuracy.

• Design, develop, and deploy custom solutions and enhancements using Apex, Visualforce.
• Stayed up-to-date with Salesforce best practices, new features, and industry trends to drive continuous improvement.
• Collaborate with stakeholders to gather requirements, provide technical guidance, and propose solutions that align with business objectives.
• Responsible for Requirement gathering, implementation and Deliverables.
• Build automated estimating and billing processes, including integration with external systems and data sources.
• Scheduled Batches, Worked on Bulkified triggers, workflows and Managing email templates,Test classes.
• Develop a system for generating receipts automatically upon completing an order for a customer
• Integrated Myob and Jiwa Rest APIs with salesforce.

The Community have capacity to handle various users and raise the cases for product purchased by customers. A Solution, allows Customer to raise cases for their purchased product and get the repairing services from the brand. End to End Service cloud implementation with community built perfect solution.

• Collaborate with stakeholders to define project requirements and customize Salesforce Community Cloud applications accordingly.
• Perform Salesforce Community Cloud configurations and provide Salesforce administration when necessary.
• Design and Invoking the Workflows to automate the Business Process
• Implemented Salesforce Community Cloud.
• Develop and customize Salesforce applications using Apex, Visualforce and other Salesforce technologies.
• Responsible for customizing custom fields, Page Layouts, Record Types, Workflows and Approval Process, Validation Rules, Report Types.
• Test and troubleshoot to ensure the performance and reliability of Salesforce Community Cloud applications.
• Worked on Apex Triggers and Apex Classes for custom logic.
• Develop and maintain technical documentation including system architecture, design specifications, and user guides.
• Ensure adherence to Salesforce best practices and maintain data integrity and security.
• Enabled features for clients to manage their cases efficiently.

The Integration with Autodesk helped clients to identify their subscriptions and allow them to renew it. Sales cloud implementation with Autodesk Integration helped to manage their system under one hood.

• Collaborate with clients and internal teams to understand business requirements and translate them into scalable Salesforce solutions.
• Design and implement data models, integrations, and complex workflows.
• Perform system configurations and manage user permissions and security settings.
• Responsible for customizing custom fields, Page Layouts, Record Types, Workflows.
• Implement features that allow easy retrieval of customer information when they call, ensuring a personalized and efficient customer experience.
• Approval Process, Validation Rules, Report Types.
• Troubleshoot and resolve issues with Salesforce functionality.
• Stayed updated with the latest Salesforce releases and best practices.
• Responsible for Writing SOQL,SOSL queries in Salesforce.
• Integrated Autodesk Rest API.
• Managing and Maintaining our Salesforce platform to optimize business processes and drive growth.

The Integration with facebook and linked in helped clients to share the news in chatter as well as on the facebook pages.

• Refactor legacy code and test coverage.
• Make recommendations for enhancements and modifications to improve system performance, efficiency and reporting.
• Designed Incoming Request and Response in JSON format.
• I have worked closely with the sales and marketing teams to ensure that data is accurate and up-to-date, as well as helped with data migration. I ensured no data is lost with changes / migration of data
• Utilized bulkified Apex Triggers, Queueable Apex, Future Apex, Apex Test Classes
• Responsible for Writing SOQL,SOSL queries in Salesforce.
• Integrated Facebook and Linked In Rest APIs.

Sage 300 integration with Salesforce on Product and Other Salesforce object. One way syncing from Salesforce to Sage 300 (ERP).

• Designed Incoming Request and Response in JSON format.
• Develop custom objects, fields, workflows, and validation rules.
• Collect the requirements from client and Analyze and perform impact analysis and translate business requirements into scalable Salesforce solutions.
• Design and Invoking the Workflows to automate the Business Process.
• Identify process improvements in Opportunities and Lead.
• Worked on Apex Triggers and Apex Classes for custom logic.
• Responsible for Writing SOQL,SOSL queries in Salesforce

The Performance Indicator Application which indicates the Performance of the processes of the Organization and measures it. It shows the performance of the Processes in Reports and Dashboards to the top-level management. Enterprise Supplier management (ESM) is the discipline of strategically planning for and managing, all interactions with third party organizations that supply goods and/or services. In practice, ESM makes more collaborative relationships with key suppliers in order to uncover and realize new value and reduce risk.

End to End Implementations of EPA

1. PTP, OTC & RTR domain Metrics
2. KPI, CPI & Process wise Performance indicator view
3. Metric Dashboard and Reports
4. Google chart and customized view

End to End Implementations of ESM

1. Invoice Cycle ( PO, NON PO, Credit Note, Advance & Recurring Invoice )
2. Inquiry Help Desk Module
3. GRN, Flip PO, Report Automation & Duplicate validation interfaces

• Designed Incoming Request and Response in JSON format
• Responsible for writing test classes.
• Worked on Apex Triggers and Apex Classes for custom logic.
• Responsible for Writing SOQL.
• Responsible for customizing custom fields, Page Layouts, Record Types, Workflows and Approval Process, Validation Rules, Report Types.